Terms & Conditions
Effective Date: July 12, 2025

Welcome to Stratigem Creative Group (“Stratigem”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, and digital services. By accessing our website or engaging with our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use our site or services.

1. Scope of Services

Stratigem Creative Group provides a range of professional digital services, including but not limited to custom web design and development, website hosting, ongoing maintenance and support, search engine optimization (SEO), and various forms of digital marketing and consulting. These services are made available to clients as detailed and described on our official website or through direct consultation and written agreements.

Clients may elect to engage our services through either one-time project-based engagements or ongoing subscription-based service plans. Our subscription plans, including maintenance packages, begin at a base rate of $99 per month and may include additional features as specified in each service plan.

Stratigem Creative Group reserves the right to add, remove, or modify the services it offers at its sole discretion, with or without prior notice, except where such changes may affect the fulfillment of a service agreement already in effect. The delivery of services is subject to client cooperation and adherence to agreed-upon responsibilities, including but not limited to timely provision of content, feedback, and approvals.

Nothing in this section shall be construed as creating a warranty or guarantee of success, performance, or suitability for a particular purpose. All services are provided “as is” and “as available.”

2. Subscriptions & Recurring Services

Subscription services are billed on a recurring monthly basis through our secure client portal. By enrolling in any subscription-based service plan, you expressly authorize Stratigem Creative Group to initiate and process automatic monthly payments using the payment method securely stored on your client account. Such authorization remains valid until the subscription is lawfully terminated in accordance with Section 6 of these Terms.

All subscriptions will continue indefinitely and automatically renew each month unless and until the client provides timely notice of cancellation as set forth in these Terms. It is the client’s responsibility to ensure that payment methods remain valid and up to date to avoid service disruption. Failure to maintain a valid payment method may result in service suspension or termination without notice.

By subscribing, the client acknowledges and agrees that subscription fees are non-refundable, in whole or in part, once a billing cycle has commenced, unless otherwise required by applicable law or as explicitly stated in a separate written agreement.

3. Payments

All payments for services rendered by Stratigem Creative Group shall be made exclusively through the designated client portal and processed securely via our third-party payment processor, Stripe. The use of alternative payment methods, including but not limited to cash, checks, direct transfers, or any non-approved digital platforms, is strictly prohibited unless expressly authorized in writing by Stratigem Creative Group.

Clients acknowledge and agree that all payments must be made in full and on time in accordance with the instructions provided in the client portal or as otherwise detailed in an executed service agreement. Failure to comply with the stated payment procedures may result in the immediate suspension or termination of services without notice and may be subject to late payment penalties, service reinstatement fees, or legal recovery actions.

Payment terms for specific projects, including but not limited to deposits, milestone payments, and final balances, shall be governed exclusively by the terms and conditions set forth in the individual contract executed between the client and Stratigem Creative Group. The client further agrees that Stratigem Creative Group shall have no obligation to commence, continue, or deliver any service until all applicable payments are received and confirmed. Additionally, all payment obligations are considered binding and non-cancelable once a contract is signed and service has commenced, except as otherwise required by law or specifically agreed in writing.

4. No Guarantees of Outcome

Stratigem Creative Group makes no representations or warranties of any kind, express or implied, regarding the effectiveness or success of any services rendered, including but not limited to increases in website traffic, search engine rankings, customer engagement, sales, or lead generation. Any examples or case studies provided on our website or marketing materials are for illustrative purposes only and do not constitute a guarantee of future performance.

Client acknowledges and agrees that the success of any digital marketing, web development, or related services is inherently uncertain and subject to variables beyond Stratigem Creative Group’s control, including but not limited to market conditions, client industry shifts, third-party algorithm changes, user behavior, advertising effectiveness, and the timeliness, accuracy, and completeness of materials and input provided by the client.

Accordingly, Stratigem Creative Group shall not be liable for any claims, losses, damages, or liabilities arising out of or related to the lack of performance, sales, or business results, whether foreseeable or unforeseeable. Client expressly assumes all responsibility for the outcomes and decisions resulting from the use of services provided by Stratigem Creative Group.

5. Intellectual Property & Use Rights

All original content, code, graphics, and materials developed by Stratigem Creative Group (“Deliverables”) in the course of providing services shall remain the sole intellectual property of Stratigem Creative Group until all applicable invoices are paid in full by the client. Upon full payment, and subject to the terms of the applicable service agreement, ownership of the final Deliverables shall transfer to the client, with the exception of any third-party materials, licensed content, stock photography, plugins, or frameworks, which shall remain subject to their respective license terms.

Stratigem Creative Group retains a non-exclusive, royalty-free, worldwide license to use, reproduce, and display the completed work and associated materials, excluding confidential client data or proprietary information, for the purposes of marketing, promotion, case studies, or inclusion in our professional portfolio.

Unless explicitly agreed otherwise in writing, Stratigem Creative Group shall retain all rights, title, and interest in and to any pre-existing proprietary tools, templates, code libraries, systems, and intellectual property used or developed independently of the client engagement. Client shall have no right to reuse, modify, sublicense, or redistribute the Deliverables beyond their original scope of use without prior written authorization from Stratigem Creative Group.

6. Cancellation & Termination

Clients may cancel subscription services by submitting a written notice of intent to cancel at least fifteen (15) calendar days prior to the commencement of the next billing cycle. Notice must be delivered in writing to the designated contact email or through the client portal. Failure to provide timely notice may result in continued billing and no entitlement to a refund for the subsequent billing cycle. For one-time services, cancellations, refunds, and any associated termination fees shall be governed strictly by the terms of the applicable service agreement executed between the parties.

All fees paid to Stratigem Creative Group are non-refundable unless otherwise required by applicable law or explicitly stated in a separate written agreement. The Company reserves the sole and exclusive right to determine, in its absolute discretion, whether any refund, credit, or service exchange shall be issued.

Stratigem Creative Group reserves the right to suspend or permanently terminate a client’s access to any or all services, without notice or liability, in the event of (i) any violation of these Terms, (ii) non-payment or payment reversal, (iii) misuse or abuse of the platform or personnel, (iv) conduct that is unlawful, harassing, defamatory, or harmful to the reputation or operations of the Company, or (v) any other behavior that, in the sole discretion of the Company, creates risk, liability, or disruption to our business activities.

7. Third-Party Services

Certain services provided by Stratigem Creative Group may rely on or integrate with third-party software, platforms, plugins, themes, hosting environments, or other external providers (collectively, “Third-Party Services”). While Stratigem makes reasonable efforts to select and recommend reliable and reputable third-party providers, we make no warranties, express or implied, regarding their performance, reliability, security, compatibility, or ongoing availability.

Stratigem Creative Group shall not be held liable for any interruption, error, security breach, data loss, downtime, cost, or consequential damages arising out of or related to the use or failure of any Third-Party Service. Any use of such third-party tools is at the client’s own risk, and the client agrees to comply with all applicable terms of use, licensing agreements, and payment obligations imposed by the third-party provider.

Unless otherwise expressly agreed in writing, all fees, subscriptions, licenses, or renewal costs associated with Third-Party Services are the sole responsibility of the client. Clients further acknowledge and agree that any support, customization, or maintenance relating to Third-Party Services may be subject to additional fees, limitations, or availability constraints outside the control of Stratigem Creative Group.

8. Limitation of Liability

To the maximum extent permitted by law, Stratigem Creative Group shall not be liable for any indirect, incidental, or consequential damages, including lost profits, loss of data, or business interruption arising from the use of our services.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website and services after such changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

11. Contact

For any questions about these Terms, please contact us at:

hello@trystratigem.com